Delivery Policy
Domestic Deliveries
Jaco Dental Shop currently only delivers in Australia.
- Free shipping on all orders over $80 up to 5kg in Australia
- Flat rate shipping of $8.95 for orders up to 5kg in Australia
- For orders above 5kg, shipping is calculated before check-out
- Domestic orders will be dispatched within 1-2 business days* via Sendle couriers
- Delivery times range from 1-10 business days depending on your location
- We do not deliver to PO Boxes
- Signature required on delivery
- Authority to leave can be requested at checkout
- All orders are fully tracked
- Two delivery attempts will be made before your parcel is redirected for collection at Sendle's closest network extention
- Jaco Dental Shop is not responsible for organising re-delivery if your parcel is redirected for collection at Sendle's closest network extention
- If your parcel is returned to us due to failed delivery, Jaco Dental Shop is not responsible for costs required to resend your parcel
* Please allow up to seven business days for dispatch for products that are available on back-order.
International Deliveries
Jaco Dental Shop does not currently deliver internationally. If you wish to send a parcel internationally, please contact us.
Delivery Enquiry
For delivery enquiries, please contact us at reception@jacodental.com.au.
Please note, we cannot accept any responsibility for delays whilst in transit.