Delivery Policy

Delivery Policy main image Delivery Policy image

Domestic Deliveries
Jaco Dental Shop currently only delivers in Australia.

  • Free shipping on all orders over $80 up to 5kg in Australia
  • Flat rate shipping of $8.95 for orders up to 5kg in Australia
  • For orders above 5kg, shipping is calculated before check-out
  • Domestic orders will be dispatched within 1-2 business days* via Sendle couriers
  • Delivery times range from 1-10 business days depending on your location
  • We do not deliver to PO Boxes
  • Signature required on delivery
  • Authority to leave can be requested at checkout
  • All orders are fully tracked
  • Two delivery attempts will be made before your parcel is redirected for collection at Sendle's closest network extention
  • Jaco Dental Shop is not responsible for organising re-delivery if your parcel is redirected for collection at Sendle's closest network extention
  • If your parcel is returned to us due to failed delivery, Jaco Dental Shop is not responsible for costs required to resend your parcel

* Please allow up to seven business days for dispatch for products that are available on back-order. 

International Deliveries
Jaco Dental Shop does not currently deliver internationally.  If you wish to send a parcel internationally, please contact us.

Delivery Enquiry
For delivery enquiries, please contact us at [email protected]
Please note, we cannot accept any responsibility for delays whilst in transit.